Telehealth Visits with MedSurg Urgent Care
Virtual care for select urgent care needs, follow-ups, medication questions, lab review, and weight management follow-up.
Some health concerns can be handled through a telehealth visit without coming into the clinic. MedSurg Urgent Care offers virtual visits for select concerns when an in-person exam, test, or X-ray is not required.
Convenient virtual care. Local MedSurg providers. In-person locations available when needed.
- Follow-up visits
- Medication questions
- Lab review
- Mild illness concerns
- Weight management follow-up
Is Telehealth Right for Your Visit?
Choose the option that best matches your concern.
I need a follow-up visit
Telehealth may be appropriate for some follow-up visits after an urgent care visit, depending on your symptoms and provider recommendation.
Request Follow-Up VisitI have a medication question
Telehealth may help with medication questions related to a recent visit or care plan.
Ask Medication QuestionI need lab or test result review
Telehealth may be appropriate for reviewing some lab results, test results, or next steps.
Review My ResultsI have mild symptoms
Some mild cold symptoms, congestion, cough, or simple illness concerns may be appropriate for virtual care.
Ask About Virtual CareWhat Telehealth Can Help With
Telehealth is useful for select concerns when a physical exam, lab test, X-ray, or procedure is not required.
Follow-up visits
Some follow-up visits can be handled virtually when appropriate.
Medication questions
Ask questions about medications related to a recent care plan.
Lab review
Review select test results and next steps with a provider.
Mild illness concerns
Some mild cold, cough, congestion, or simple illness symptoms may be appropriate for telehealth.
Rash evaluation by video
Some rashes or skin concerns may be reviewed by video, though in-person testing or treatment may still be needed.
Weight management follow-up
Telehealth may be appropriate for some weight management follow-up visits.
When an In-Person Visit May Be Better
Telehealth is convenient, but it is not right for every medical concern. Some conditions require an exam, testing, imaging, or treatment in the clinic.
Emergency note
For chest pain, severe shortness of breath, stroke symptoms, severe bleeding, major injury, loss of consciousness, or any life-threatening emergency, call 911 or go to the emergency room.
How Telehealth Works
Contact MedSurg
Use the contact form or call the location most convenient for you.
Tell us your concern
Our team will help determine whether telehealth may be appropriate or whether an in-person visit is better.
Meet with a provider virtually
If appropriate, you can speak with a provider by video or phone.
Get next steps
Your provider will explain your care plan, follow-up needs, prescriptions when appropriate, or whether in-person care is needed.
Why Choose MedSurg for Telehealth?
Local care team
Telehealth connects you with MedSurg, not an anonymous online-only clinic.
In-person backup
If your concern needs testing, X-rays, or an exam, you can visit MedSurg Wyomissing or Gilbertsville.
Convenient follow-up
Telehealth may make follow-up visits easier when appropriate.
Practical care
Good for select medication questions, lab review, mild illness concerns, and weight management follow-up.
Clear next steps
If telehealth is not the right fit, our team can guide you to in-person care.
Book a Telehealth Visit
Telehealth visits are available for select concerns. Book through eCW/healow. A MedSurg MA or nurse may review your request and provide next steps.
Telehealth is not for medical emergencies. Some symptoms may require an in-person visit. If you have chest pain, severe shortness of breath, stroke symptoms, severe bleeding, major injury, severe allergic reaction, loss of consciousness, or any life-threatening symptoms, call 911 or go to the ER.
Book Telehealth Visit
You'll be taken to MedSurg's secure eCW/healow booking page in a new tab.
Book Telehealth VisitChoose Your MedSurg Location
Need in-person care instead of telehealth? Visit the MedSurg location most convenient for you.
MedSurg Urgent Care Wyomissing
Serving Wyomissing, Reading, West Reading, Shillington, Sinking Spring, Kenhorst, Mt Penn, and nearby communities.
Phone: 610-871-3212
MedSurg Urgent Care Gilbertsville
Serving Gilbertsville, Boyertown, Pottstown, Pottsgrove, Douglassville, Bechtelsville, New Hanover, and nearby communities.
Phone: 610-400-8310
Need Virtual Care or Follow-Up?
MedSurg Urgent Care offers telehealth for select concerns and in-person care at our Wyomissing and Gilbertsville locations when testing, X-rays, or an exam are needed.
Telehealth is not appropriate for all symptoms. For life-threatening symptoms, call 911 or go to the emergency room.