Privacy Policy

We may collect the following types of information:

• Contact details you provide, such as name, phone number, email address, and date of birth.
• Health and visit information needed to provide care.
• Insurance and payment details when applicable.
• Information you submit through forms on our website, including appointment requests and contact messages.
• Basic technical information such as browser type, device type, and pages visited on our website.

• To provide medical care and follow-up.
• To schedule, confirm, and remind you about appointments.
• To process payments and handle insurance claims.
• To respond to your questions and requests.
• To improve our website and services.
• To meet legal, regulatory, and HIPAA requirements.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal and health information. Access to patient records is limited to authorized staff who need the information to provide care or operate the practice.

We share information only as needed to provide care, process payments, and comply with the law. Examples include sharing information with other treating providers, laboratories, imaging centers, insurers, billing services, and government agencies when required.

We never sell your personal information.

If you opt in to text messages from MedSurg Urgent Care, we may send appointment-related messages such as confirmations, reminders, and follow-up information.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We will never share your phone number with third parties for marketing purposes.

SMS messages are not used to transmit sensitive medical information.

You can opt out at any time by replying STOP to any text message. Message and data rates may apply.

Our website may use cookies and similar technologies to remember preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, please contact the MedSurg Urgent Care location nearest you.